17165 Von Karman Avenue Suite 109
Irvine, California 92614 USA
Thank you for visiting our website. If you would like to contact us, you can either do so by phone or email. Also, please consult with your health care provider regarding the use of supplements particularly if you have a health condition or taking prescription medicines.
You can use Google Checkout to buy our supplements.
If you have a question about your order or shipping, email our shipping department directly firstname.lastname@example.org and please include your order number and full name. If you have not had a response within 2 hours during business hours, call 1-877-225-2466.
For general questions, the research department can be reached by emailing email@example.com
If you have a question about the products, general supplement questions, or other aspects involved with supplement research, email our research department.
Specific medical or health problems and which supplements to take
Please note that we cannot answer personal and specific health questions. The FDA does not allow vitamin companies to give advice regarding what supplements you should take, what dosage you should take, how to combine supplements, how they interact with medicines, or how to treat a personal medical condition. These types of questions are best reserved for your health care provider who has evaluated your overall health condition and knows your blood pressure, heart rate and rhythm, has done a physical exam, blood studies, EKG, knows the medicines and the dosages you are prescribed, your diet, any allergies that you may have, and understands your overall medical and mental health. Plus, one person's reaction to a supplement can be quite different than another person's response.
There are many variables that influence supplement intake and could help guide your doctor's advice. For an excellent review, see Factors that influence supplement use and scroll down. If you plan to take several supplements together, we suggest you first try them one at a time for a few days to see what kind of benefits or side effects you are having before you combine them. Be very careful using supplements if you have unstable medical conditions, heart disease, uncontrolled hypertension, a seizure disorder, or any other serious condition.
Our telephone representatives are friendly and care about giving you great service. However, they are only available to take orders and resolve your shipping problems if you cannot get a hold of the shipping dept directly.. If you have research question, we ask that you email us. Our telephone reps are not trained in medicine. Toll free 1-877-225-2466. If you are calling from outside of the USA, reach us at 1-949-264-1496.
If you are placing an order, we will ask for your name, address, credit card #, expiration date, phone number, and which products you wish to order. If all the lines happen to be busy, just leave your message and one of our representatives will call you back promptly.
Monday to Friday: 8 AM to 8 PM Central time
Saturday and Sunday 9 AM to 6 PM Central time
Note: We reserve the right to refuse service or to accept anyone as a customer if we feel our customer care representatives are being spoken to in a rude manner, or for any other reason. We have countless wonderful customers and we intend to keep serving those who are polite and pleasant and easy to get along with.
Ordering by Fax
To order by fax, please send your name, address, telephone number, email address, credit card number, expiration date, and which products you wish to order. Also indicated if you wish to be shipped postal service, UPS ground, UPS 2 day, or Fedex overnight. For international, we have airmail for 10 dollars and express mail for 35 dollars.
Fax number is 1-949-788-1999
Ordering by mail
To order by mail, send a check or money order (faster processing) made to Physician Formulas, Inc:
17165 Von Karman Avenue
Irvine, CA 92614
If you include your email address or phone number, we will contact you when we ship your package.
Personal checks may take a few more days until they clear the bank.
If you wish to order large quantities, we offer our products at wholesale prices to health care providers, health food stores, drug stores, and internet sites. Call 1-877-225-2466 and mention to the phone rep your interest in ordering wholesale.
Affiliate Program - 10%
We are updating our site and will have the program in a few weeks.
Q. Are the products made by Advance Physician Formulas supplement company approved by the FDA?
A. Manufacturers do not need to register their products with the FDA nor get FDA approval before producing or selling dietary supplements. Manufacturers must make sure that product label information is truthful and not misleading.
Q. Are all the products made by your company made in the USA?
A. Yes, all of the products with the Advance Physician Formulas label are made in the USA -- in California and Arizona.
Q. Why do some of your product pages have wording that says: "This statement has not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease"?
A. This statement or "disclaimer" is required by law when a manufacturer makes a structure / function claim on a dietary supplement label. In general, these claims describe the role of a nutrient or dietary ingredient intended to affect the structure or function of the body. The manufacturer is responsible for ensuring the accuracy and truthfulness of these claims; they are not approved by FDA. For this reason, the law says that if a dietary supplement label includes such a claim, it must state in a "disclaimer" that FDA has not evaluated this claim. The disclaimer must also state that this product is not intended to "diagnose, treat, cure or prevent any disease," because only a drug can legally make such a claim.
Q. I just found your web site. It is refreshing to see an honest, apparently medically sound descriptions of the products offered in the spam type emails I receive. Your information of supplements are very appealing. I would like to order but would like for you to recommend a program for me to try. I am a 72 year old diabetic with diabetic neuropathy and am impotent, My MD has cleared me to try herbal products. Please send me the recommendation requested above.
A. Thank you for the positive feedback. However, we can't make individual recommendations, we can only provide information on these supplements and then you can review the information with your doctor and make a decision that suits with your unique self.
Q. Do you offer any herbs or products that can safely be taken by persons who are on other medications or prescription drugs?
A. This is too broad a question. Every herb or supplement has a potential side effect, much less than prescription drugs but nevertheless it would be naive to think that natural supplements have no adverse effects. Each herb and supplement has to be learned and understood on its own and how it interacts with medicines. It is much more complicated that giving a simple answer.